FAQs
Q: What is the deadline for sending in my rebate offer form?
A: All rebate offer forms must be received by December 15, 2008.
Q: How many rebate offers can I submit?
A: You can submit up to twelve Mobil Delvac1300 Super 15W-40 one-gallon jug $3.00 rebate offers per person or household. You can submit up to three five-gallon Mobil Delvac1300 Super 15W-40 oil pail $15.00 rebate offers per person or household. Rebate offers can be combined and mailed together.
Q: When will I receive my rebate?
A: Allow approximately six to eight weeks for delivery following receipt of all required documentation.
Q: How does ExxonMobil protect my privacy?
A: When sending information, products, or services to you via the Internet or other means, it is often necessary for ExxonMobil to pass your personal information to third parties. However, being mindful of our customers’ privacy, we do not sell or distribute your personal information to third parties for their marketing purposes.
Q: Why am I having trouble accessing some of the pages on the rebate site?
A: There are several possible reasons you could be having trouble, including connectivity problems with your Internet service provider. Additionally, the rebate website is optimized for use with the following browsers: Internet Explorer 6+, Safari Mac, Firefox 2+ and AOL 8.0+. For trouble-free access to the rebate website, we recommend that you switch to one of these browsers.
For questions about this mail-in offer, please call 1-800-ASK-MOBIL.
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